LATROBE USA LLC

SHIPPING POLICY (Last updated: December 27, 2019)

Thank you for visiting and shopping with Latrobe USA LLC (“Latrobe,” "we," "our," or "us").  This document describes our standard shipping practices.  This document is intended for references purposes only and is not a legally binding document. Please see our Terms of Use and Terms of Purchase for the legal terms governing your use of our website and purchase of any products or services from us.

Domestic Shipping Policy

Shipment processing time

We strive to process all orders within 5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone at the contact information you provided at the time of purchase.

 Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout.  

 

Shipment method	Estimated delivery time*	Shipment cost
USPS	3-5 business days	$9.99

 

 *Note that delivery times are estimates only, and delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

 Latrobe currently ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active within 24 hours.

Customs, Duties and Taxes

Latrobe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Latrobe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.